Mobile marketing is perfect for keeping your current customers, however, it can be considered spam when used to try to attract new ones. Of course, you know that it is much more cost efficient to retain customers than try to get new ones. Read the following article and you will find more advice as important as this.
Keep setting expectations and keeping yourself safe, legally. After a person opts-in, or even during the process, inform them of how often they can get text messages from you. Also, give them an “opt-out” option if the messages are too frequent or if they want to avoid possible message charges. Always include the line, “standard rates may apply.”
Provide instant rewards. With mobile marketing you can give your customers what they want, with no delays. Having a delay can make things lose their value or demand. People will participate in your marketing campaign hoping to get the promised reward. The quicker they get the reward, the happier they will be.
Remember that text messaging should really be used to retain customers. Customers that already purchase from you are usually more willing to receive direct messaging from you than new ones. Use this to your advantage by offering special deals to current customers. They will feel special from receiving the extra attention.
Test your program before you start it. Customers do not like broken links, or dead images. Have your business, family, or even a few customers test your messages before you start sending them en masse to your market. Get their feedback to perfect whatever might go wrong, and your customers will thank you for it.
Know exactly what you want to offer your customers before you start out. Mobile marketing encompasses everything from simple text messaging to instant mobile coupons. Planning ahead on what you are going to offer them can make the actual implementation much easier than if you were indecisive in the long run.
You need to be certain that you’re describing a benefit well to people in mobile marketing. It’s not enough just to be short and to the point. You also need to be very poignant as to what you’re speaking about. This means directness is required in telling a customer exactly how they will benefit by following your link.
Make unsubscribing to your text messages or e-mails an easy and painless process. Remember that just because a customer is unsubscribing to your messages does not mean they no longer wish to be your customer. If you make unsubscribing a difficult or impossible task, your customers will lose respect for your company or brand.
If you want to see your profits skyrocket, mobile marketing can be one of the easiest ways to achieve this. With the explosion in mobile usage and smartphone applications, the audience is huge on mobile platforms. Both are great options to market your business. Bring the marketing directly to the customer.
Getting a webcam and setting up a Skype account to have a face-to-face with your customers is a great way to handle mobile marketing if this fits your business. Not every person out there wants to be that personable in business, but if you have affiliates working for you or some seriously loyal customers, this is a good move to stay in contact with them, in a personal way.
To wrap it up, there was plenty of key information regarding mobile marketing, as promised at the beginning of this article. Definitely give some of the suggestions mentioned consideration and you will find that you have the tools to either, greatly expand your current marketing operation or solidify your current one.